Inter-Office Workflow Tools
MedcomSoft Record is integrated with a rich mix of workflow tools to streamline the operation of any size practice. These tools do not require more than a single click access from anywhere in the application and include:
- A secure inter-office instant messaging system between all workstations
- A floating tasking system capable of tracking the progress of all tasks assigned to staff and co-workers
- An activity related tasking system that maintains a HIPAA compatible log of the progress of any tasks related to different areas of the EMR system
- Encounter color coded tracking system to track the progress and status of each encounter until completion
- A patient tracking system within a facility that monitor the movement of patients between rooms in relation to scheduled tasks and resources
- A dynamic statistical system to report graphically on the loads of tasks by resource, type of task and resource.
- A dynamic alert systems that monitors patient waiting time related to any task or activity
- Secure messaging and email
Patient Facility Tracking
For larger medical practices with numerous medical staff, multiple facility rooms and many different activities taking place within the office, keeping track of patient flow may become a challenge. MedcomSoft Record Workflow Tracking (Facility Visits) feature ensures the smooth movement of patient visits as they occur, eliminating lengthy patient wait times. This invaluable feature helps move and track patients while monitoring the length of time that patients spend in each step of their visit from check-in to discharge.
Patient tracking information can be easily viewed from any activity within MedcomSoft Record. Visual indicators are used to identify system activities and provide visual cues when tasks have been waiting longer than the user specified time period. Workflow graphs maximize workflow productivity and allow medical office administrators to efficiently manage and track patient flow by monitoring workloads of resources and rooms.
Tasking Systems
MedcomSoft Record's Inter-office task management system allows users to assign tasks to other system users making office communications faster, easier and more accurate. Tasks are assigned and managed without ever having to leave your desk! Because tasks are linked to patient activities, the user has direct, immediate access from the task view to perform any function necessary to complete the assigned task.
Users are able to set priorities for responding to and taking action on tasks while keeping track of tasks that are past due. The innovative task view module allows users to view all tasks they have created, assigned, reassigned, are responsible for, are managing, or view by all tasks in the entire practice.
High priority tasks can be easily managed by visual color cues and task watch lists. The powerful and intuitive task management module is a critical component in ensuring optimized efficiency in today's fast-paced and hectic medical office.
Features & Functionalities
Patient Tracking
- Customizable facility activities
- Generate time tracking based on patient flow to determine average waiting times
- Monitor and track the smooth patient flow throughout the office visit from check-in to discharge
- Assign resources to specific activities based on user or role
- Graphical display to manage and track patient flow by monitoring workloads of resources and rooms
- Visual indicators to identify system activities
Tasking
- User-definable task types
- Tasks may be linked to specific patient activities
- Optional default settings for task managers and responsible users or practice roles
- Overdue tasks warnings
- Task reassignment log
- High priority tasks are easily managed by visual cues and task “watch list”
- “Floating” tasks may be created for non-activity related tasks
Secure Messaging
- Real-time Interoffice communication